Our values and commitment
What we stand for
Everything we do at MDT Online is guided by a clear set of values. These values are not just words on a page — they are embedded in how we train, how we consult, and how we treat every person we work with.
Our TRUST values
Five values sit behind everything we deliver — from a single training session to a full consultancy audit.
Trustworthy Interactions
Be honest, reliable and accountable. Do what we say we will do. Record accurately. Admit mistakes.
Respect & Dignity
Treat everyone with dignity — people who draw on care, their families, client staff, learners and colleagues.
Understanding First
Listen and understand the service, its people and its context before advising. Ask before assuming.
Strength-Based Approach
Recognise and build on what is working well, while being clear about what must improve.
Transformational Impact
Aim for lasting improvement in the quality of care, not just a report or a certificate.
Working to the highest standards
As an approved training centre and care consultancy, we align our practice, training content and consultancy methods with guidance from:
National Institute for Health and Care Excellence
Evidence-based guidelines for health, public health and social care.
World Health Organization
Global health standards, guidance and best practice.
Care Quality Commission
England's independent regulator of health and social care.
Skills for Care
Workforce development standards for adult social care in England.
Skills for Health
Workforce development standards for the health sector.
Nursing and Midwifery Council
Regulates nurses, midwives and nursing associates.
General Medical Council
Regulates doctors across the UK.
Health and Care Professions Council
Regulates allied health and care professionals.
Medicines and Healthcare products Regulatory Agency
Regulates medicines, medical devices and their safety.
Professional Standards Authority
Oversees the UK's health and care professional regulators.
NHS Best Practice
Clinical and operational best practice across the NHS.
Social Care Institute for Excellence
Improving social care practice, knowledge and outcomes.
Person-centred practice at our core
Person-centred practice is not a training module for us — it is the lens through which we approach every piece of work. Whether we are delivering Oliver McGowan Mandatory Training, supporting a provider through a CQC inspection, or developing bespoke leadership programmes, we start with the question: what does this mean for the person receiving care?
We believe that high-quality, person-centred care is only possible when the workforce is well-trained, well-supported and working within a culture of continuous improvement. That is why we invest as much in the people delivering care as in the systems and processes around them.
Our approach draws on the principles of the Social Model of Disability, the Accessible Information Standard, and the values embedded in the Care Act 2014 — including wellbeing, voice and control, and the importance of relationships.
Our commitment to accessible training
We believe that everyone deserves access to high-quality training and information — regardless of how they learn best. That is why we have built accessibility into the very fabric of our website and our training delivery.
Easy Read
Our Easy Read pages present all of our services in plain language, with simple sentences and supporting images. Easy Read is designed for people with learning disabilities, but it benefits anyone who prefers clear, straightforward information — including people with dyslexia, those for whom English is a second language, and anyone who finds dense text difficult to process.
Visit our Easy Read pagesVoice — listen to our content
Throughout our Easy Read pages, you will find audio players that read content aloud using natural British English speech. This supports people who find reading difficult, those with visual impairments, and anyone who simply prefers to listen rather than read.
Colour overlay
Our website includes a built-in colour overlay tool, available on every page via the button in the bottom-right corner. Colour overlays place a tinted layer over the screen, reducing visual stress and making text easier to read. We offer ten colours aligned with British Dyslexia Association guidance, including yellow, cream, peach, mint, sky blue and lavender. You can also adjust the intensity of the overlay to suit your preference, and your settings are saved so they are remembered next time you visit.
What is a colour overlay and who does it help?
A colour overlay is a transparent tinted layer placed over the screen that changes how text and background appear to the reader. It does not alter the content — it simply adjusts the visual contrast and colour balance of the page.
Colour overlays are widely recommended for people with dyslexia, where the contrast between black text and a white background can cause letters to appear to move, blur or run together — a phenomenon sometimes called visual stress or Meares-Irlen syndrome.
They are also beneficial for people with Irlen syndrome, autism spectrum conditions, ADHD, visual processing difficulties, migraines, and some forms of visual impairment. Many people without a formal diagnosis also find that a colour overlay simply makes reading more comfortable, particularly on screens.
We provide this tool because we know that many of the people who access our training — both learners and the people they support — may experience visual stress. Removing that barrier costs nothing and can make a significant difference to someone's learning experience.
Available overlay colours
Use the colour overlay button in the bottom-right corner of any page to activate your preferred colour. Your choice is saved automatically.
Ready to work with a values-led consultancy and training provider?
Get in touch to find out how MDT Online can support your organisation.