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You are not alone

Support & Wellbeing

Whether you are feeling alone, overwhelmed at work, or struggling with money — free, confidential help is available. This page brings together trusted UK support services and our partner charity, The Healing Hubs.

If you are in immediate danger, call 999. For urgent mental health support call NHS 111 (select the mental health option) or go to your nearest A&E.

Our Partner Charity

The Healing Hubs

The Healing Hubs is a charity dedicated to supporting people's mental health and wellbeing through community connection, safe spaces and accessible resources. MDT Online is proud to partner with them in their mission to ensure no one has to struggle alone.

Whether you are a care worker experiencing burnout, someone going through a difficult time, or simply looking for connection — The Healing Hubs offers a warm, non-judgemental space.

Visit The Healing Hubs

Find the right support for you

Use the sections below to find free, trusted support services across the UK. All services listed are confidential and most are available at no cost. Jump to the area that feels most relevant to you.

Feeling Alone

Loneliness can affect anyone. Whether you're isolated at home, struggling to connect with others, or simply need someone to talk to — help is available right now.

The Healing Hubs

MDT Online's partner charity offering community support, connection and wellbeing resources for people who feel isolated or overwhelmed.

Visit the website for current sessions and support
Visit website

Samaritans

Free, confidential listening service available 24 hours a day, 365 days a year. You don't have to be suicidal to call — they're here whenever you need to talk.

24/7, free from any phone
Visit website

Age UK

Support for older people experiencing loneliness or social isolation, including befriending services and local community groups.

Mind

Mental health charity offering information, support and local services for people experiencing loneliness, anxiety or low mood.

Mon–Fri 9am–6pm
Visit website

Silverline

Free, confidential helpline for older people — for a friendly chat, information or support at any time of day or night.

24/7, free from any phone
Visit website

Struggling at Work

Workplace stress, burnout, bullying or feeling overwhelmed at work are serious issues. You are not alone — and there are people who can help.

The Healing Hubs

Wellbeing support and community connection for workers in health and social care and beyond, including those experiencing burnout or work-related stress.

Visit the website for current sessions and support
Visit website

ACAS

Free, impartial advice on workplace rights, disputes, bullying, unfair treatment and employment law. Helpline staffed by trained advisers.

Mon–Fri 8am–6pm
Visit website

Mind — Workplace Wellbeing

Guidance and support for people experiencing stress, anxiety or mental health difficulties at work, including how to talk to your employer.

Mon–Fri 9am–6pm
Visit website

Health & Safety Executive (HSE)

Information on your rights regarding workplace stress, unsafe working conditions and employer responsibilities under health and safety law.

Online resources available 24/7
Visit website

Shout 85258

Free, confidential text support for anyone in crisis, including those overwhelmed by work pressures. Text SHOUT to 85258.

Text SHOUT to 85258
24/7
Visit website

Citizens Advice

Free, independent advice on employment rights, workplace disputes, redundancy and discrimination.

Mon–Fri 9am–5pm
Visit website

Struggling with Finances

Financial difficulty can feel overwhelming and isolating. Free, confidential help is available — from debt advice to emergency support and benefits guidance.

StepChange Debt Charity

Free, expert debt advice and practical help with managing debt, budgeting and financial recovery. One of the UK's leading debt charities.

Mon–Fri 8am–8pm, Sat 8am–4pm
Visit website

National Debtline

Free, independent debt advice by phone and online. Helps with priority debts, creditor negotiations and debt management plans.

Mon–Fri 9am–8pm, Sat 9:30am–1pm
Visit website

Turn2us

Helps people access welfare benefits, charitable grants and financial support. Includes a free benefits calculator and grants search tool.

Online tools available 24/7
Visit website

Citizens Advice — Benefits

Free advice on benefits entitlements, Universal Credit, PIP, housing benefit and emergency financial support.

Mon–Fri 9am–5pm
Visit website

Money Helper

Free, impartial money guidance backed by the government. Covers budgeting, debt, pensions, mortgages and financial planning.

Mon–Fri 8am–6pm
Visit website

Trussell Trust — Food Banks

If you are struggling to afford food, your local food bank can provide emergency food parcels. Find your nearest food bank through the Trussell Trust.

Find your local food bank online
Visit website

Mental Health Crisis

If you are in crisis or need urgent mental health support, please reach out immediately. You do not have to face this alone.

Samaritans

Confidential emotional support for anyone in distress or despair. Free to call at any time.

24/7, free from any phone
Visit website

Crisis Text Line — Shout

Free, confidential crisis support by text. Text HELLO to 85258.

Text HELLO to 85258
24/7
Visit website

NHS 111

If you need urgent mental health support but it is not a life-threatening emergency, call 111 and select the mental health option.

PAPYRUS — Young People

Prevention of young suicide. Confidential support for young people and those worried about a young person.

Text 88247
9am–midnight daily
Visit website

CALM — Campaign Against Living Miserably

Support for people who are struggling, particularly men. Webchat and helpline available.

5pm–midnight daily
Visit website

Domestic Abuse & Safety

If you are experiencing domestic abuse or feel unsafe at home, confidential help is available. You are not alone and it is not your fault.

National Domestic Abuse Helpline

Free, confidential helpline for women experiencing domestic abuse, run by Refuge. Available 24 hours a day.

24/7, free and confidential
Visit website

Men's Advice Line

Confidential support for men experiencing domestic abuse.

Mon–Fri 9am–8pm
Visit website

Galop — LGBTQ+ Abuse Helpline

Support for LGBTQ+ people experiencing domestic abuse, sexual violence or hate crime.

Mon–Fri 10am–8pm, Sat 10am–1pm
Visit website

Advocacy for Professionals

If you are a health or social care professional facing workplace concerns, fitness to practise proceedings, whistleblowing issues, or employment disputes, specialist advocacy and support is available. You should not have to navigate these alone.

NMC — Nursing & Midwifery Council

The NMC regulates nurses, midwives and nursing associates. If you are facing a fitness to practise concern or need to understand your professional obligations, the NMC provides guidance and support.

Online guidance available 24/7
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Social Work England

The professional regulator for social workers in England. Provides information and support for social workers facing fitness to practise concerns or professional conduct issues.

Online guidance available 24/7
Visit website

RCN — Royal College of Nursing

The RCN provides legal advice, representation and support to nursing members facing employment disputes, disciplinary proceedings or fitness to practise concerns.

Mon–Fri 8:30am–8:30pm, Sat 9am–4pm
Visit website

UNISON — Health & Social Care

UNISON is the UK's largest public sector union. Members in health and social care can access free legal advice, representation and support for workplace disputes, disciplinary matters and employment rights.

Mon–Fri 6am–midnight, Sat 9am–4pm
Visit website

Protect — Whistleblowing Charity

Free, confidential advice for workers who want to raise concerns about wrongdoing in the workplace. Covers whistleblowing rights, how to raise concerns safely and what protections are available.

Mon–Fri 9am–5pm
Visit website

ACAS — Employment Rights

Free, impartial advice on employment rights for workers and employers. Covers disciplinary procedures, grievances, unfair dismissal, redundancy and workplace disputes.

Mon–Fri 8am–6pm
Visit website

BMA — British Medical Association

The BMA provides support, advice and representation for doctors facing employment, contractual or fitness to practise issues.

Mon–Fri 8am–6pm
Visit website

Care Workers Charity

Provides emergency financial grants and wellbeing support for care workers in crisis. Also offers signposting to legal and advocacy services.

Online applications available 24/7
Visit website

Housing & Homelessness

If you are at risk of losing your home or are already homeless, free advice and emergency support is available.

Shelter

Free housing advice and support for people facing homelessness, eviction or housing problems.

Mon–Fri 8am–8pm, Sat–Sun 9am–5pm
Visit website

Crisis

National charity for people experiencing homelessness. Offers direct support, advice and services.

Mon–Fri 9am–5pm
Visit website

Local Council Housing Team

Your local council has a legal duty to help if you are homeless or at risk. Contact them directly for emergency housing support.

Contact your local council directly
Visit website

We care about your wellbeing

At MDT Online we believe that looking after the people who work in health and social care is just as important as the training we provide. If you have any questions or would like to talk to us, we are always here.