Consultancy — Our approach
How We Work
Flexible, cost-effective consultancy that meets you where you are. Whether you need a single focused session or sustained wrap-around support, we have a model that fits your organisation and your budget.
Our philosophy
Senior expertise, without the senior price tag
Good consultancy should not be the preserve of large organisations with large budgets. We believe every health and social care provider — regardless of size — deserves access to experienced, honest, and practical support.
Our consultancy model is built around focused, time-bound work that delivers real value. We do not pad engagements or create dependency. We work with you to build your own capability — so that over time, you need us less, not more.
Our consultancy models
Four ways we can work with you
On-demand, focused consultancy
Cost-effective support when you need it
Not every challenge requires a long-term contract. Our on-demand model gives you access to senior-level expertise for short, focused pieces of work — a policy review, a specific audit, a one-day facilitated session. You get exactly what you need, when you need it, without the overhead of a retained contract.
- No long-term commitment required
- Scoped, time-bound engagements
- Senior expertise at an accessible price point
- Rapid mobilisation — typically within days
Turnaround support
When your service needs urgent improvement
If your service is under pressure — whether from a CQC warning notice, a safeguarding concern, a staffing crisis, or a sudden quality deterioration — we provide intensive, hands-on turnaround support. We work alongside your team to stabilise the situation, address the root causes, and build a credible improvement trajectory.
- Rapid assessment and action planning
- Hands-on operational support
- CQC engagement and communication
- Clear milestones and progress reporting
New business setup
Getting it right from the start
Starting a new care business is one of the most complex regulatory challenges in any sector. We support new providers through the entire setup journey — from CQC registration and policy development to staff recruitment, system implementation, and operational readiness. We help you launch with confidence and compliance built in from day one.
- CQC registration support
- Policy and procedure development
- Operational systems setup
- Pre-registration mock inspection
Wrap-around compliance support
Transparent quality at every level
For providers who want sustained, evidenced compliance, our wrap-around model provides layered support across your whole organisation — from board-level governance through to frontline auditing and quality improvement. This is not a tick-box service: it is a genuine partnership that builds your internal capability while providing the external oversight that gives your board, your commissioners, and your regulator confidence.
- Board-level governance and reporting
- Management team support and coaching
- Frontline training and practice development
- Ongoing audit and quality improvement
Wrap-around compliance
Transparent quality at every level of your organisation
Our wrap-around model provides layered support from the boardroom to the care floor — giving every level of your organisation the expertise, tools, and evidence it needs to demonstrate transparent, high-quality practice.
Board level
Governance frameworks, board reporting, and senior leadership coaching — giving your board the oversight and assurance they need to demonstrate transparent, accountable leadership to CQC.
Team support & training
Management coaching, team development, and targeted training — building the capability of your operational leaders and frontline staff so that quality improvement is embedded, not imposed.
Audit & quality improvement
Regular audits, quality monitoring, and improvement planning — providing the evidence layer that demonstrates consistent, measurable quality practice across your service.
Why MDT Online
Practitioners, not just consultants
Explore our consultancy
Find the right support for your organisation
Care Quality Consultancy
QA, safeguarding, CQC support, and inspection readiness.
Lead: Sarah Greenway
Find out moreStrategic HR
Safe recruitment, team engagement, and HR framework improvement.
Lead: Kathryn Barrett
Find out moreStrategic Business Operations
Systems, efficiency, SWOT analysis, and operational planning.
Lead: Jonah Stoodley
Find out moreLet's get started
Not sure which model is right for you?
Start with a conversation. We will listen to what you need, be honest about what will help, and recommend the most cost-effective way to work together.
Get in touch